Gabe has been in the security industry for over 24 years as a consultant, instructor, engineer, thought leader, and investor. He has a wide range of experience from designing and implementing Security Architectures to performing risk assessments for government and classified environments and Fortune 500, financial, utility, telecommunication, and health care companies. Gabe helped architect Riptech's MSSP service, which was eventually bought by Symantec in July 2000. He played a crucial part in building professional services and customer success programs at ArcSight. He went on to create and run the Customer Success Organization at NetWitness. Gabe and his team played a critical role in channeling feedback from early deployments to the development team to significantly enhance the usability of product. NetWitness was acquired by RSA, the Security Division of EMC. At Invincea Gabe created the Client Services Organization and was acting Product Manager, which was key to the success of the company. Invincea was acquired by Sophos in 2017. Gabe was the Chief Customer Officer at Anomali and Fidelis Cybersecurity where he built their global Customer Success Teams. Gabe, hyper-focused on customer success, specializes in running services and support in a software company.